Shipping policy

Welcome to our creative hands.ink Shipping Policy, where you'll find all the information you need for a smooth shopping experience. Below are the details you should know:

 

1. Order Processing Time

1.1. Order Confirmation: You'll receive an order confirmation email right after placing your order.

1.2. Processing Time: Orders are typically processed within 3-7 business days, excluding weekends and holidays. Custom or made-to-order items may take longer, as indicated on the product page.

2. Shipping Methods and Delivery

2.1. Shipping Carriers: We work with reputable carriers like USPS and UPS for reliable delivery.

2.2. Shipping Options: Choose from standard, expedited, or express shipping during checkout, along with a pick-up option.

2.3. Estimated Delivery Times: Delivery times vary based on location, shipping method, and product availability. You'll see estimated delivery times during checkout.

2.4. Tracking: Once your order ships, you'll receive a confirmation email with tracking information.

2.5. International Shipping: We offer international shipping with additional charges such as customs duties and taxes for recipients.

3. Shipping Costs & Delays

3.1. Shipping Charges: Costs are based on shipping method, destination, order weight, and size. You'll see the shipping cost before finalizing your purchase.

3.2. Free Shipping: Periodically, we may offer free shipping promotions.

3.3. Shipping Delays: Unforeseen delays may occur due to weather, carrier issues, or high demand periods.

3.4. Shipping Communication: We'll keep you updated in case of significant shipping delays.

4. Address Accuracy

4.1. Address Information: Provide accurate shipping details during checkout to avoid delivery issues.

4.2. Address Changes: Contact us immediately if you need to change your shipping address after placing an order.

5. Returns and Refunds: Refer to our Return Policy for details.

 

6. Contact Us: If you have any questions or need assistance, please contact our customer support team.

 

Trade name: Creative hands.ink

Phone number: 6782078905

Email: pattersoncasa@gmail.com

Physical address: 2330 scenic HWY. S, suite 596, snellville GA 30078, United States

Thank you for choosing creative hands.ink! By shopping with creative hands.ink, you agree to our policies.